Contact: support@ericcliffordderetail.com
Website: ericcliffordderetail.com
Ericcliffordderetail LLC
Address: 41191 S Glen Ave, Space 7, Coalinga, CA 93210, USA
This Privacy Policy describes how Ericcliffordderetail (“we,” “us,” “our”) collects, uses, and protects your personal information when you visit our website or make a purchase.
We may collect your name, email address, shipping/billing address, phone number, order details, limited payment information (e.g., last four digits, transaction ID—full card data is handled by our payment processor), and browsing/usage data (e.g., IP address, device info, pages viewed, cookies).
We use your information to process and fulfill orders, provide customer service, communicate about your orders, send updates and promotions (if you opt in), prevent fraud, and improve our website and services.
We do not sell your personal information. We share it only with service providers who help us operate our store (e.g., payment processing, fulfillment/shipping, analytics) or as required by law.
We implement reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure.
We retain personal information only as long as necessary for the purposes described above or to meet legal, tax, accounting, or fraud-prevention requirements:
Order & transaction records (including contact details, items purchased, invoices, return history): 7 years from the transaction or last interaction.
Payment details: Full card data is processed and stored by our payment processor (PCI-DSS compliant). We keep non-sensitive references (e.g., last four digits, token, transaction ID) for 7 years with the order record.
Customer support communications (emails/chats): 3 years after the issue is resolved or your last interaction.
Marketing subscriptions (email/SMS): until you unsubscribe or after 24 months of inactivity, whichever comes first.
Website analytics & server logs (IP, device, usage): up to 12 months; we may retain aggregated/anonymous data longer for analytics and site improvement.
Account data (if you create an account): kept while your account is active; upon deletion request, we aim to delete within 30–90 days, retaining only what’s required by law.
You may request access, correction, updating, or deletion of your personal information by emailing support@ericcliffordderetail.com. You can unsubscribe from marketing at any time via the link in our emails. Cookies can be managed in your browser settings.
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us information, please contact us and we will delete it.
We may update this Policy from time to time. Changes take effect when posted on the website, indicated by the “Effective date” above.
Questions or concerns? Email support@ericcliffordderetail.com.
