Effective date: September 19, 2025
Website: ericcliffordderetail.com
Email: support@ericcliffordderetail.com
Address: 41191 S Glen Ave, Space 7, Coalinga, CA 93210, USA
We ship all orders via USPS. Service levels offered at checkout may include:
USPS Standard (e.g., Ground/First-Class equivalent)
USPS Priority Mail
USPS Priority Mail Express
USPS International services (where available)
For oversized or special shipments, we may select an alternative equivalent service at our discretion.
Orders are processed within 1–2 business days (Mon–Fri, excluding U.S. holidays).
Cut-off time: Orders placed after 12:00 PM ET are processed the next business day.
Pre-orders/back-orders will ship by the estimated date shown on the product page.
Typical USPS transit times once your order leaves our facility:
Standard (U.S.): 3–7 business days
Priority Mail (U.S.): 2–3 business days
Priority Mail Express (U.S.): 1–2 business days
International: usually 7–21 business days; timing varies by destination and customs processing
Carrier estimates are not guarantees. Weather, peak season, or events outside our control may extend delivery times.
Shipping costs are calculated at checkout based on destination, weight, and selected service level. Any free-shipping promotions (if offered) apply to the merchandise subtotal after discounts and before tax.
You’ll receive a shipment confirmation email with a USPS tracking number when your order ships. Tracking updates can take up to 24 hours to appear.
We strive to provide delivery confirmation for all orders. If you have not received confirmation or cannot locate a delivered package, please contact USPS and support@ericcliffordderetail.com within 7 days of the carrier’s delivery scan.
Some products may have shipping or hazmat restrictions; see the product page for details. We ship to P.O. Boxes and APO/FPO addresses via USPS where allowed (transit times may be longer). One order ships to one address; for multiple addresses, please place separate orders.
Please verify your shipping address at checkout. We are not responsible for non-delivery due to incorrect or incomplete addresses. If you need to modify/cancel an order, contact us immediately; changes may not be possible once an order is prepared or shipped.
If your package arrives damaged, keep all packaging and email photos with your order number within 7 days of delivery. If tracking shows “delivered” but you can’t locate the package, check with household members/neighbors and your local post office, then contact us. We’ll assist with a carrier inquiry or claim.
Packages returned due to refusal, incorrect address, or unclaimed delivery may incur reshipping fees. Original shipping charges are non-refundable unless we made an error.
